75% of the UK’s Self Employed Use Personal Mobiles for Business

12 months ago

Confession. I’m amongst them. I have an office landline number but many clients still have my personal mobile number. So by no means am I preaching here, but I was astonished to find that I’m amongst such a whopping majority.

Research from Moneypenny found that:

  •  77% of self employed people use their mobile numbers for business purposes on an on going basis
  • A further 19% of them do so but just in the early few months
  • Just 4% set up a landline for work immediately
freelance mobile phone usage statistics

Furthermore, a whopping 93% of those using their own phones for business admit to having been unable to take business calls at one stage or another and 40% say this is at least a weekly occurrence.

Answering Etiquette

I know from experience that having both business and personal calls coming through a mobile makes for some confused answering etiquette. If someone calls on my business landline, the phone is always answered professionally. If it’s on my mobile, it’s a mish mash.

Clients I know get a “hi!” and that’s fine. But calls from numbers I don’t know can be hit and miss. 

Note to self: must do better.

It’s not just me in this pickle. Almost half of those surveyed admit a friend or family member has answered a business call on their mobile and 31% state they don’t mention their business name when answering calls.


What about you? Professional on the phone or a little bit lax sometimes?


Stacey MacNaught
Stacey MacNaught
Stacey is an SEO and content marketing specialist by day. She's the founder of MacNaught Digital, which owns Micro Biz Mag, and has been writing copy for over a decade. She lives in Oldham with her husband and two sons.

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